About Vervit

Quality Promise

At Vervit, quality is not only about how jewellery looks in photos. It is about how it feels when you receive it, how confidently you can wear it, how clearly we explain it, and how responsibly we support you after purchase.

Our Quality Promise is built on premium materials, careful finishing, honest product information, customer support, and a clear 1-Year Anti-Tarnish Guarantee.

1

Our Promise to You

When we say Vervit jewellery is made for everyday luxury, we mean it.

Our eligible jewellery is made with:

  • 316L surgical-grade stainless steel base
  • Premium PVD coating
  • Waterproof performance
  • Sweat-proof comfort
  • Skin-friendly wearability
  • Anti-tarnish finish
  • Premium design detailing
  • 1-Year Anti-Tarnish Guarantee

Every piece is created to look elegant, feel comfortable, and perform better than ordinary fashion jewellery.

2

Quality Begins With the Base

A jewellery piece is only as strong as its foundation.

That is why eligible Vervit pieces are made with 316L surgical-grade stainless steel.

This material gives the jewellery a strong, durable base and supports long-lasting everyday use. It also helps create a premium feel, smooth finish, and better resistance compared to ordinary fashion jewellery materials.

We choose better materials because our customers deserve jewellery that feels reliable, not temporary.

3

Premium PVD Coating

Vervit jewellery is finished with premium PVD coating.

This coating process helps create a refined surface finish with better durability and long-lasting shine.

PVD coating is one of the reasons our jewellery can be waterproof, sweat-proof, and anti-tarnish for everyday use.

It gives the jewellery a premium finish while helping it stay beautiful with simple care.

4

Waterproof & Sweat-Proof Confidence

Vervit jewellery is made for real life.

You should not have to panic over light rain, daily moisture, handwashing, or regular sweat.

Our eligible jewellery is designed to be waterproof and sweat-proof, making it practical for everyday styling and Indian weather.

You can wear Vervit with confidence through your daily routine.

However, premium jewellery still needs protection from harsh substances. Perfume, alcohol, sanitizer, cleaning agents, and strong chemicals should be avoided because they can affect any jewellery finish over time.

5

Skin-Friendly Wearability

Jewellery should never feel uncomfortable or heavy for daily styling.

Vervit jewellery is designed to be skin-friendly and comfortable, so you can wear your favourite pieces for long hours.

Our pieces are thoughtfully designed for smooth finishing, comfortable styling, and everyday wearability.

Because skin sensitivity can vary from person to person, customers with highly sensitive skin, known allergies, or fresh piercings should review product details carefully before wearing any jewellery.

6

1-Year Anti-Tarnish Guarantee

Our 1-Year Anti-Tarnish Guarantee is a core part of the Vervit Quality Promise.

If your eligible Vervit jewellery shows tarnishing or coating fade within one year from the date of delivery under normal use, we will review the concern and offer an approved resolution as per our Warranty Policy.

The approved resolution may include:

  • Recoating, wherever possible
  • Repair, wherever possible
  • Replacement, subject to availability
  • Store credit
  • Another suitable resolution approved by Vervit

This guarantee exists because we stand by the quality we promise.

7

What the Guarantee Covers

The 1-Year Anti-Tarnish Guarantee may cover eligible issues such as:

  • Visible tarnishing within the warranty period
  • Unusual coating fade within the warranty period
  • Finish-related fading not caused by external damage
  • Manufacturing-related finish concerns
  • Coating-related issues approved after verification

Every claim is reviewed by Vervit based on product condition, proof of purchase, photos, videos, and inspection wherever required.

8

What the Guarantee Does Not Cover

Our guarantee is designed to protect customers against genuine tarnishing or coating-related issues. It does not cover damage caused by physical force, chemicals, misuse, or improper handling.

The guarantee does not cover:

  • Scratches
  • Dents
  • Breakage
  • Bending
  • Pulling damage
  • Chain breakage caused by force
  • Stone or pearl loss caused by impact
  • Damage caused by perfume, alcohol, sanitizer, harsh cosmetics, or chemicals
  • Damage caused by cleaning liquids or polishing chemicals
  • Product altered, repaired, or modified outside Vervit
  • Product loss or theft
  • Normal wear marks that do not affect the anti-tarnish finish
  • Issues raised after the warranty period
  • Products purchased from unauthorised sellers

This keeps the guarantee fair for genuine customers.

9

Care Is Part of Quality

Premium jewellery stays beautiful longer when it is cared for properly.

To protect your Vervit piece:

  • Keep it away from perfume, alcohol, sanitizer, and harsh chemicals.
  • Wipe it gently after use.
  • Store it in a dry pouch or box.
  • Keep each piece separate.
  • Avoid scratches, pulling, bending, or rough handling.
  • Do not use harsh DIY cleaning methods.

Our jewellery is waterproof and sweat-proof, but chemicals can still affect premium finishes. Proper care helps preserve the shine and supports warranty eligibility.

10

Quality Check Before Dispatch

Before dispatch, every Vervit order goes through basic quality checks.

We check for: product appearance, finish quality, visible defects, product matching, packaging readiness, order accuracy, and basic wearability concerns.

This helps ensure that the product leaving our facility is packed with care and ready for your unboxing experience.

11

Premium Packaging Experience

We believe the experience of receiving jewellery matters. Vervit packaging is designed to feel elegant, gift-worthy, and protective.

Depending on the order and packaging availability, your jewellery may be packed with:

  • Jewellery pouch or box
  • Protective packaging
  • Product card
  • Care details
  • Invoice
  • Gift packaging, if selected
  • Offer or brand insert, where applicable

Packaging may vary by product, collection, stock availability, and campaign, but the goal remains the same: your Vervit piece should feel special when it reaches you.

12

Honest Product Information

We want customers to make informed decisions before buying.

That is why we aim to clearly mention product details such as: product type, material, finish, colour tone, size, styling use, care instructions, warranty eligibility, and exchange conditions.

We do not want customers to feel misguided after purchase. If you are unsure about a product before ordering, you can contact Vervit Support for help.

13

Customer Support Promise

A premium brand is not only defined by the product. It is also defined by how it supports customers.

Vervit aims to provide clear and helpful support for: order questions, product questions, payment issues, COD queries, shipping updates, exchange requests, warranty claims, and jewellery care guidance.

Our goal is to make your shopping experience feel simple, transparent, and supported.

14

Exchange Clarity

We believe policies should be clear before purchase.

Vervit offers a 7-Day Exchange as per policy. We do not offer returns.

Exchanges are available for eligible unused products within the policy window, subject to product condition, availability, and approval. Products must meet the required conditions, and proof such as a proper unboxing video is required for replacements in case of damage. This clarity protects both customers and the brand.

15

Secure Shopping Experience

Vervit.co.in is designed to provide a secure and smooth shopping experience.

Customers can use available payment options such as UPI, cards, wallets, net banking, prepaid checkout, and COD where available.

We do not ask customers to share OTP, UPI PIN, card CVV, banking password, or sensitive payment details over WhatsApp, phone calls, Instagram, or email. Your payment safety matters to us.

16

Why Our Quality Promise Matters

When you are shopping from a new jewellery brand, trust matters.

You want to know: Is the brand real? Will the jewellery look premium? Will it last? Is the material good? Is the finish reliable? Is the brand confident about its quality? Will I get support if something goes wrong?

Vervit’s Quality Promise is built to answer all of these questions clearly.

We use better materials, better finishing, clear policies, and a real guarantee so customers can shop with confidence.

17

Our Final Quality Promise

Vervit stands for jewellery that is beautiful, wearable, and trustworthy.

We promise to keep building pieces that feel premium, fit your lifestyle, and support your everyday confidence.

Our jewellery is not made to sit untouched in a box. It is made to be worn, styled, gifted, and loved. That is the Vervit Quality Promise.

18

Quality concern?

Received a product that does not meet expectations? Contact us from your registered details with photos within the applicable window.

We’re here to help

Reach out anytime — share your order number, photos, and a short explanation for faster resolution.

Support hours: Mon–Sat, 10 AM – 6 PM IST