Vervit

Track Your Order

Real-time Shiprocket tracking. Enter your order number + email, or track directly with your AWB.

Track with AWB number

Courier AWB only — not your order number (#VF1008). Use the “By Order Number” tab for order status.

You can find your AWB in the shipping email or SMS after dispatch. It is a long number (e.g. 76464832174) — not #VF1008.

Tracking FAQs

Where do I find my order number?

Your order number (e.g. #1001) appears on the checkout thank-you screen right after payment, in the order confirmation email subject line, and in My Account → Orders if you are logged in.

I didn’t receive my order confirmation email

Make sure you entered a valid email at checkout. Check your Spam and Promotions folders and wait up to 10 minutes. If it still hasn’t arrived, email us at support@vervit.co.in with your name, phone number, and order date.

Where do I find my AWB / tracking number?

Once your order is dispatched, we send an email + SMS with your AWB number and a direct tracking link. The AWB is usually 8–14 digits long.

My tracking isn’t updating — what should I do?

Couriers usually update status every 12–24 hours. If you don’t see movement for 48+ hours, message us with your order number and AWB and we’ll escalate with our courier partner.

When will my order be delivered?

Metro cities: 3–5 business days after dispatch.
Other cities & towns: 4–7 business days.
Remote pin codes: 7–10 business days.

Dispatch itself takes 24–48 hours after the order is placed.

I missed the delivery — what now?

The courier will attempt delivery again on the next working day. You’ll receive a call before each attempt. If you miss two attempts, the package returns to us and re-shipping charges may apply.

Can I change the delivery address after ordering?

Address changes are possible only before dispatch. WhatsApp or email us as soon as possible with your order number and the corrected address.