Vervit

Terms of Service

Welcome to Vervit.co.in. These Terms of Service explain the rules for using our website, placing orders, making payments, using offers, contacting support, and purchasing Vervit products.

By visiting Vervit.co.in, using our website, placing an order, or interacting with Vervit, you agree to these Terms of Service and all policies linked on our website.

1

About Vervit

Vervit is operated by:

Vervit Fashions Pvt Ltd
Website: Vervit.co.in
Email: support@vervit.co.in
WhatsApp: +91 82679 48512
Registered Address: D-94, Sector-63, Noida, Uttar Pradesh - 201301, India

Vervit sells premium fashion jewellery, including anti-tarnish jewellery made for everyday styling, gifting, and occasion wear.

2

Acceptance of Terms

By accessing or using Vervit.co.in, you agree to be bound by these Terms of Service.

If you do not agree with these terms, please do not use the website or place an order.

These Terms of Service should be read together with our:

  • Exchange Policy
  • Shipping Policy
  • Warranty Policy
  • Jewellery Care Guide
  • Payment Policy
  • COD Policy
  • Cancellation Policy
  • Privacy Policy
  • Grievance Redressal Policy

Together, these documents form the rules for shopping with Vervit.

3

Eligibility to Use the Website

By using this website, you confirm that:

  • You are legally capable of entering into a purchase transaction.
  • You are using the website for lawful purposes.
  • The information you provide is true, accurate, and complete.
  • You will not misuse the website, offers, coupons, policies, or customer support.
  • You will not place fake, fraudulent, abusive, or unauthorised orders.

If you are using the website on behalf of another person, you confirm that you have authority to do so.

4

Product Information

We try to display product information as accurately as possible.

Product pages may include: Product name, images, material details, finish details, size information, colour tone, price, offer details, care instructions, warranty eligibility, return or exchange eligibility, shipping details.

However, slight variations may occur due to photography, lighting, screen brightness, device display settings, manual measurement, or natural product finishing.

Minor colour, finish, size, or appearance variation is not considered a defect unless it is materially different from the product description.

5

Jewellery Material and Finish

Vervit jewellery may include 316L surgical-grade stainless steel base, premium PVD coating, anti-tarnish finish, waterproof and sweat-proof features, and skin-friendly design, wherever applicable and mentioned.

Product-specific materials may vary by design. Customers should read the product description carefully before placing an order.

Warranty and guarantee benefits apply only as per the Warranty Policy.

6

Waterproof, Sweat-Proof and Anti-Tarnish Claims

Where Vervit describes jewellery as waterproof, sweat-proof, skin-friendly, PVD-coated, or anti-tarnish, such claims apply according to the product description, usage conditions, Jewellery Care Guide, and Warranty Policy.

Vervit’s 1-Year Anti-Tarnish Guarantee applies to eligible tarnishing or coating-fade concerns as described in the Warranty Policy.

The guarantee does not cover physical damage, scratches, breakage, chemical damage, perfume damage, alcohol exposure, sanitizer exposure, misuse, alteration, or issues outside the Warranty Policy.

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Pricing

All prices are shown in Indian Rupees unless mentioned otherwise.

Prices may change without prior notice.

Vervit reserves the right to update product prices, sale prices, discounts, coupon codes, shipping charges, COD charges, and other charges at any time.

The final amount payable will be shown at checkout before payment.

If a product is incorrectly priced due to technical error, listing error, or system issue, Vervit may cancel the order and refund any eligible payment received.

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Offers, Coupons and Discounts

Vervit may run offers, coupons, discounts, sale campaigns, launch offers, festive offers, or private customer offers.

Offers may be subject to:

  • Minimum order value
  • Selected products
  • Selected collections
  • Selected payment modes
  • Expiry date
  • One-time use
  • Customer eligibility
  • Stock availability
  • Non-combinability with other offers
  • Campaign-specific terms

If a coupon is not applied before placing the order, Vervit may not be able to apply it manually later.

Vervit reserves the right to cancel, withdraw, pause, or modify offers in cases of misuse, abuse, technical issue, or operational need.

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Orders

An order is placed when the customer completes checkout and receives order confirmation.

Order confirmation does not guarantee dispatch in every case.

Orders may be reviewed for: Payment confirmation, COD confirmation, stock availability, address serviceability, product quality check, fraud prevention, internal verification.

Vervit reserves the right to cancel or hold any order before dispatch if required.

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Right to Cancel Orders

Vervit may cancel an order before dispatch in cases including: product unavailable, product fails quality check, payment not confirmed, COD not confirmed, invalid address, unserviceable pincode, suspicious activity, duplicate order, coupon misuse, pricing or listing error, customer unreachable, operational issue, legal or compliance requirement.

If a prepaid order is cancelled by Vervit, the eligible refund will be processed as per the Payment Policy.

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Payment Terms

Customers must pay the amount shown at checkout using available payment methods.

Payment methods may include: UPI, debit card, credit card, net banking, wallets, COD where eligible, partial COD where available.

Payment is subject to bank, payment gateway, and platform approval.

Vervit is not responsible for failed transactions caused by bank errors, UPI errors, incorrect payment details, network issues, or payment gateway downtime.

12

COD and Partial COD

COD is available only for selected pincodes and selected orders. Partial COD may require the customer to pay a small confirmation amount online and the remaining amount at delivery.

COD and partial COD orders may require verification before dispatch.

Vervit may restrict COD for high-risk orders, repeated failed deliveries, refused orders, suspicious activity, or unserviceable locations. Full COD terms are available in the COD Policy.

13

Shipping and Delivery

Vervit ships orders through courier and logistics partners. Delivery timelines are estimates and may vary due to: Pincode, courier serviceability, weather, public holidays, festive rush, operational delays, customer unavailability, incorrect address, local restrictions, courier delays.

Vervit is not responsible for delays caused by courier partners or circumstances beyond our reasonable control, but our team will assist with available tracking updates. Full shipping terms are available in the Shipping Policy.

14

Cancellation

Orders can be cancelled only before they are packed or shipped. Once an order is shipped from our warehouse or handed over to the delivery partner, cancellation is not possible.

Full cancellation terms are available in the Cancellation Policy.

15

Exchange Policy

Exchanges are subject to Vervit’s Exchange Policy. Vervit does not offer returns for change of mind, dislike, wrong selection, or personal preference.

Exchanges are available only for eligible unused products within 7 days of delivery, subject to product condition, stock availability, and approval.

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Warranty and Guarantee

Eligible Vervit jewellery comes with a 1-Year Anti-Tarnish Guarantee as described in the Warranty Policy.

The guarantee covers eligible tarnishing or coating-fade concerns, subject to verification.

It does not cover scratches, breakage, physical damage, chemical damage, perfume exposure, alcohol exposure, sanitizer exposure, misuse, rough handling, alteration, loss, theft, or issues outside the Warranty Policy.

17

Customer Responsibility

Customers are responsible for: reading product details before ordering, providing correct name, address, phone number, and email, checking size and product details, applying coupons before checkout, being available for delivery, recording unboxing video where required by policy, following Jewellery Care Guide, contacting support within policy timelines, sharing accurate information for support, exchange, or warranty.

Vervit is not responsible for issues caused by incorrect details, missed communication, customer unavailability, or failure to follow policy requirements.

18

Unboxing Video

For certain claims such as broken, damaged, wrong, missing, or incomplete product, Vervit may require a clear and complete unboxing video.

The video should begin before opening the package and should show the full opening process without cuts or edits. Claims without proper proof may be rejected as per the Exchange Policy.

19

User Conduct

You agree not to misuse Vervit.co.in or Vervit services.

You must not:

  • Place fake orders
  • Abuse COD
  • Abuse offers or coupons
  • Provide false information
  • Use another person’s details without permission
  • Attempt payment fraud
  • Upload false claim proofs
  • Harass or abuse support staff
  • Copy website content without permission
  • Interfere with website security
  • Use the website for illegal activity

Vervit may restrict service, cancel orders, block COD, or take appropriate action in cases of misuse.

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Intellectual Property

All content on Vervit.co.in, including brand name, logo, product images, website design, product descriptions, graphics, text, layout, videos, icons, and creative content, belongs to Vervit or its licensors.

You may not copy, reproduce, modify, distribute, use commercially, or publish Vervit content without written permission.

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Reviews, Feedback and User Content

If you submit reviews, ratings, images, videos, testimonials, or feedback, you allow Vervit to use, display, edit, publish, or share such content for website, marketing, advertising, social media, customer support, or brand communication purposes, subject to applicable law.

You must not submit false, abusive, misleading, illegal, or third-party content.

Vervit may remove or moderate content that violates these terms.

22

Third-Party Services

Vervit may use third-party services for payments, shipping, website hosting, analytics, marketing, communication, customer support, and other business operations. These third parties may have their own terms and policies.

Vervit is not responsible for third-party service interruptions, payment gateway downtime, courier delays, or external platform issues, but we will assist customers where reasonably possible.

23

Limitation of Liability

To the maximum extent permitted by applicable law, Vervit will not be liable for indirect, incidental, special, punitive, or consequential losses arising from use of the website, delayed delivery, courier issues, failed payment, product misuse, customer error, or third-party service issues.

Vervit’s total liability for a product-related claim will not exceed the amount paid by the customer for the specific product giving rise to the claim, unless required otherwise by applicable law. Nothing in these Terms limits any rights that cannot be limited under applicable law.

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Force Majeure

Vervit will not be responsible for delay, failure, or inability to perform obligations caused by events beyond reasonable control. This may include: natural disasters, floods, fire, pandemic, strikes, lockdowns, government restrictions, courier disruptions, payment gateway downtime, internet failures, war or civil unrest, supply chain disruption, any event outside reasonable control.

25

Privacy

Your use of Vervit.co.in is also governed by our Privacy Policy. By using our website, you agree to the collection and use of information as described in the Privacy Policy.

26

Changes to Terms

Vervit may update these Terms of Service from time to time. Updated terms will be posted on Vervit.co.in. Your continued use of the website after changes means you accept the updated terms.

27

Governing Law and Jurisdiction

These Terms of Service are governed by the laws of India.

Any dispute will be subject to the courts or forums having jurisdiction in Noida, Uttar Pradesh, India, unless otherwise required by applicable law.

Please confirm this jurisdiction with your legal advisor before publishing.

28

Contact Support

For questions about these Terms of Service, contact Vervit Support. Support Hours: Monday to Saturday, 10 AM – 6 PM IST. Please keep your Order ID ready for faster assistance.

We’re here to help

Reach out anytime — share your order number, photos, and a short explanation for faster resolution.

Support hours: Mon–Sat, 10 AM – 6 PM IST